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To ask the Solicitor General, pursuant to the Answer of 28 July 2025 to Question 68480 on Government Legal Service, if she will publish that guidance.

Asked by
Charlie Dewhirst (Conservative)
Answering body
Attorney General
Type
Written questions
Status
Answered
Date
7 November 2025
Reference
73343
House
House of Commons

Motion that this House has considered e-petition 702074 relating to consumer law and videogames. Agreed to on question.

Lead member
Ben Goldsborough
Answering member
Stephanie Peacock
Department
Department for Culture, Media and Sport
Type
e-petition debates
Date
3 November 2025
Reference
774 cc255-274WH
House
House of Commons

I beg to move,

That this House has considered e-petition 702074 relating to consumer law and videogames.

It is a pleasure to serve under your chairmanship, Mr Mundell. I am grateful to the petitioner and to the nearly 190,000 people who signed the petition, demonstrating not only strong public concern but the...

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c255WH
House
House of Commons

Is my hon. Friend aware of the Cambridge-based Ninja Theory’s work with neuroscientist Professor Paul Fletcher on the game “Hellblade”? It gives a really powerful insight into psychosis, and shows how game developers can work effectively with gamers for real social purpose.

Member
Daniel Zeichner (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c255WH
House
House of Commons

This is the thing about gaming: it is not just about the creative arts; it is also about science and technology. Cambridge bats above its average not just within the UK but on the global stage. I am very proud, as an East Anglian MP, to have my hon. Friend’s...

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 cc255-6WH
House
House of Commons

I received an email from a constituent explaining how his beloved video games have been rendered unplayable when the company decides to end server support. We do not accept our mobile phones being switched off whenever a company wants us to buy its new model, so why should we allow...

Member
Warinder Juss (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c256WH
House
House of Commons

My hon. Friend makes a really important point. What is it to own a video game? What is it to keep the background services running? Is it an interactive process going forward with multiple users, or is it just a single-access game?

When a game shuts down, it is not just...

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c256WH
House
House of Commons

In my constituency, as in many other areas, increasingly residents are finding that the video games that they thought they owned simply stop working when the online support ends, or that ownership is limited by the terms and conditions of the licence, which is deeply frustrating for consumers who have...

Member
Manuela Perteghella (Liberal Democrat)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c257WH
House
House of Commons

When we look at consumer law, we have to take into account the vast progress that has been made in some sectors. It would be helpful if the Minister was able to look into that issue in the future.

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c257WH
House
House of Commons

My hon. Friend is making a great speech. On amending the law, what is required is a simple amendment to the Consumer Rights Act 2015, to ensure that when a game requires online support, developers must allow the purchaser to continue receiving that support.

Member
Yasmin Qureshi (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c257WH
House
House of Commons

That is another really practical implementation that could go ahead, and I thank my hon. Friend for suggesting it.

If a game is likely to go offline, gamers should be told, and where possible, offline modes should be provided. When closures are unavoidable, there should be clear notice periods and, where...

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c257WH
House
House of Commons

The hon. Member is making an excellent case. I represent the city of Dundee, otherwise known as the gaming capital of Europe. Given that we are the city that created “Lemmings” and “Grand Theft Auto”, and that we have the world’s first university degree in computing gaming, it should come...

Member
Chris Law (Scottish National Party)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c257WH
House
House of Commons

This is the one time that I am quite jealous of the hon. Member’s constituency because, as he suggested, it is the constituency that has laid the golden egg. The cultural relevance of GTA is never-ending: when the next title in the series is released it will be bigger than...

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 cc257-8WH
House
House of Commons

Will my hon. Friend give way?

Member
Alex Sobel (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c258WH
House
House of Commons

On that note, Mr Mundell, as I was about to finish: this is about fairness, responsibility, creativity and protecting a cultural legacy of which the United Kingdom should be proud.

Member
Ben Goldsborough (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c258WH
House
House of Commons
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c258WH
House
House of Commons

It is an honour to serve under your chairship, Mr Mundell.

There have been a number of instances in this place where I have had to come out: first as LGBT, then as Parliament’s biggest Swiftie, and today as a gamer. I have been playing computer games since I was a...

Member
Tom Gordon (Liberal Democrat)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c258WH
House
House of Commons

It is simply a matter of justice that if someone has paid for a product, either physical or digital, they should be able to use it for as long as they like. The fact that a company goes bust should not make any difference to that.

Member
Yasmin Qureshi (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c258WH
House
House of Commons

I completely agree. There has been a change in the way that people have been gaming—a silent, creeping approach over the years. When I started playing games, most of them were on CDs, which are now a thing of the past—we do not see those anymore, do we? There is...

Member
Tom Gordon (Liberal Democrat)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 c259WH
House
House of Commons

It is a pleasure to serve under your chairmanship, Mr Mundell. I thank my hon. Friend the Member for South Norfolk (Ben Goldsborough) and the hon. Member for Harrogate and Knaresborough (Tom Gordon) for their excellent speeches.

For millions across the UK, video games are more than just entertainment. They are...

Member
Henry Tufnell (Labour)
Type
Proceeding contributions
Date
3 November 2025
Reference
774 cc259-260WH
House
House of Commons