I shall not keep the Whips from their tea for more than a few moments but I cannot resist telling the Minister that he is in danger of making me change one of my after-dinner speeches. My limited experience of Standing Committees has been uniformly depressing and frustrating. When I...

I shall not keep the Whips from their tea for more than a few moments but I cannot resist telling the Minister that he is in danger of making me change one of my after-dinner speeches. My limited experience of Standing Committees has been uniformly depressing and frustrating. When I...

I, too, welcome the Minister’s comments on openness, which is essential. I welcome the fact that the report will be available, if requested, and I echo the comments of the hon. Member for Romsey (Sandra Gidley) that the right to get that must be widely publicised and known. The need...

I, too, welcome the Minister’s comments on openness, which is essential. I welcome the fact that the report will be available, if requested, and I echo the comments of the hon. Member for Romsey (Sandra Gidley) that the right to get that must be widely publicised and known. The need...

I am passionately on the side of those who want complete independence in the process. The Government have a short memory. The old NHS complaints procedure was not independent, in that the complaints convenor was time and again an employee of the trust or very often a non-executive director of...

I am passionately on the side of those who want complete independence in the process. The Government have a short memory. The old NHS complaints procedure was not independent, in that the complaints convenor was time and again an employee of the trust or very often a non-executive director of...

I will not comment on that point. The Minister has said that the redress scheme will be owned by the NHS. I entirely agree that the investigation has to be carried out, but there must be independent oversight for it to gain any confidence among the ordinary people. I understand...

I will not comment on that point. The Minister has said that the redress scheme will be owned by the NHS. I entirely agree that the investigation has to be carried out, but there must be independent oversight for it to gain any confidence among the ordinary people. I understand...

May I make a suggestion that may go at least half way towards answering the Minister? In ““Making Amends””, it was proposed that the NHS redress scheme should be aligned closely with the new NHS complaints procedure. If that were to happen, the Healthcare Commission would be involved, and that...

May I make a suggestion that may go at least half way towards answering the Minister? In ““Making Amends””, it was proposed that the NHS redress scheme should be aligned closely with the new NHS complaints procedure. If that were to happen, the Healthcare Commission would be involved, and that...