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To ask the Senior Deputy Speaker what assessment has been made of dissatisfaction with the parliamentary phone system expressed in the House of Lords Members Survey; and whether that will lead to a procurement review.
To ask the Senior Deputy Speaker what assessment has been made of dissatisfaction with the parliamentary phone system expressed in the House of Lords Members Survey; and whether that will lead to a procurement review.
The Senior Deputy Speaker has asked me, as Chair of the Services Committee, to respond on his behalf. The Chief Information Officer and Managing Director of the Parliamentary Digital Service has noted Members’ dissatisfaction with the existing telephone handset solution expressed in the House of Lords’ Member Survey and has accepted the need to take remedial action.
An investment programme mandate to replace the current service which is now end of life has been recently approved by the bicameral Digital Strategy Board and will formally begin over the summer recess with the development of a business case alongside continued market research and implementation planning. The programme will prioritise addressing Members’ clear dissatisfaction with the telephone handsets. The programme has begun engaging with Members to ensure that the replacement solution addresses the dissatisfaction and will continue to do so after the summer recess.
At its meeting on the 26 May the Services Committee was advised that the project timelines had not yet been defined but it was expected that all user migration would be completed by the end of 2023.
My Lords, I make a plea. There are a number of 70-plus year-old men who, following controversial sex offence trials, languish in prison, ill and with disabilities. They are no risk to society and, during the pandemic, their CCRC case reviews are, legally, access and procedurally problematic. Why not let...
My Lords, I make a plea. There are a number of 70-plus year-old men who, following controversial sex offence trials, languish in prison, ill and with disabilities. They are no risk to society and, during the pandemic, their CCRC case reviews are, legally, access and procedurally problematic. Why not let...
My Lords, I am speaking in the gap not by choice. I understand that there has been a procedural change. Whereas previously these debates were not listed, on this occasion they are. That is why I did not apply to speak in the debate. So I will keep my remarks...
My Lords, I am speaking in the gap not by choice. I understand that there has been a procedural change. Whereas previously these debates were not listed, on this occasion they are. That is why I did not apply to speak in the debate. So I will keep my remarks...
My Lords, the initiative of the noble Lord, Lord Lexden, gives us the opportunity to again express our concerns at the handling of sexual offences and the role of police and crime commissioners. In my view, far too often the guilty go free, the innocent go to prison and reputations...
My Lords, the initiative of the noble Lord, Lord Lexden, gives us the opportunity to again express our concerns at the handling of sexual offences and the role of police and crime commissioners. In my view, far too often the guilty go free, the innocent go to prison and reputations...
The noble Lord, Lord Wasserman, proposed that some kind of recall procedure be introduced, as is the case for Members of Parliament who are elected. Will Ministers seriously consider that proposition?
The noble Lord, Lord Wasserman, proposed that some kind of recall procedure be introduced, as is the case for Members of Parliament who are elected. Will Ministers seriously consider that proposition?
To ask Her Majesty's Government what consideration they have given the proposal made by Lord Beecham on 19 November 2013 (HL Deb, col GC376) to establish a panel to determine whether information identifying the name of a person posting damaging or malicious comments online should be released, particularly in relation...
To ask Her Majesty's Government what consideration they have given the proposal made by Lord Beecham on 19 November 2013 (HL Deb, col GC376) to establish a panel to determine whether information identifying the name of a person posting damaging or malicious comments online should be released, particularly in relation...
The Government is making important progress in tackling online safety issues through the Digital Charter, which is guided by a number of principles and whose core purpose is to make the Internet work for everyone – for citizens, businesses and society as a whole.
Online anonymity is an important part of a free and open internet, providing essential protection for those who need it and allowing for many kinds of self expression and communication that would not otherwise be possible. But being anonymous online does not give anyone the right to abuse others or break the law.
In the Winter, the Government will publish an Online Harms White Paper setting out a range of legislative and non-legislative measures to ensure tech companies take more responsibility for the safety of their users.
To ask Her Majesty's Government whether embassy or consulate staff in the United States have discussed damaging or malicious online comments posted on TripAdvisor about hotel or catering services based in the United States with representatives of such services; and if not, whether they intend to do so.
To ask Her Majesty's Government whether embassy or consulate staff in the United States have discussed damaging or malicious online comments posted on TripAdvisor about hotel or catering services based in the United States with representatives of such services; and if not, whether they intend to do so.
Staff of the British Embassy and British Consulates in the United States have not discussed this issue with representatives of these services and there are no current plans to do so.
To ask Her Majesty's Government whether they will encourage Ofcom to conduct a review into the application of the Defamation (Operators of Websites) Regulations 2013 to services provided by TripAdvisor in the UK.
To ask Her Majesty's Government whether they will encourage Ofcom to conduct a review into the application of the Defamation (Operators of Websites) Regulations 2013 to services provided by TripAdvisor in the UK.
The Defamation (Operators of Websites) Regulations 2013 set out detailed provisions regarding the operation of the defence against liability for defamation created by section 5 of the Defamation Act 2013 for website operators hosting user-generated content. It is for the parties involved to decide whether to follow the procedures specified, which are not obligatory. No information is held on how the provisions have been used in the case of individual website operators.
The Ministry of Justice intends to carry out a post-implementation review of the working of the Act and the Regulations in 2019. The Government has no plans to invite Ofcom to carry out a review of the Regulations.
To ask Her Majesty's Government what assessment they have made of whether the provisions of the Defamation (Operators of Websites) Regulations 2013 (1) are enforceable, and (2) have been enforced in relation to the operation of TripAdvisor in the UK.
To ask Her Majesty's Government what assessment they have made of whether the provisions of the Defamation (Operators of Websites) Regulations 2013 (1) are enforceable, and (2) have been enforced in relation to the operation of TripAdvisor in the UK.
The Defamation (Operators of Websites) Regulations 2013 set out detailed provisions regarding the operation of the defence against liability for defamation created by section 5 of the Defamation Act 2013 for website operators hosting user-generated content. It is for the parties involved to decide whether to follow the procedures specified, which are not obligatory. No information is held on how the provisions have been used in the case of individual website operators.
The Ministry of Justice intends to carry out a post-implementation review of the working of the Act and the Regulations in 2019. The Government has no plans to invite Ofcom to carry out a review of the Regulations.
To ask Her Majesty's Government what meetings, if any, ministers have had with organisations concerned about the operation of TripAdvisor in the UK.
To ask Her Majesty's Government what meetings, if any, ministers have had with organisations concerned about the operation of TripAdvisor in the UK.
The Minister for Arts, Heritage and Tourism meets regularly with a range of stakeholders to discuss a range of issues relating to UK Tourism.
To ask Her Majesty's Government what meetings, if any, have taken place between UK or United States representatives of TripAdvisor and ministers or officials at which issues relating to damaging or malicious online comments about hotel or catering services have been discussed.
To ask Her Majesty's Government what meetings, if any, have taken place between UK or United States representatives of TripAdvisor and ministers or officials at which issues relating to damaging or malicious online comments about hotel or catering services have been discussed.
The Minister for the Arts, Heritage and Tourism met with TripAdvisor in July this year. DCMS Tourism officials have also held a number of meetings with TripAdvisor to discuss a range of issues.
My Lords, I congratulate the noble Lord, Lord Lexden. He has been a doughty campaigner on behalf of someone whom I believe was his friend. The House should also express gratitude to the noble Lord, Lord Thomas of Gresford, who gave us an excellent analytical examination of the past and...
My Lords, I congratulate the noble Lord, Lord Lexden. He has been a doughty campaigner on behalf of someone whom I believe was his friend. The House should also express gratitude to the noble Lord, Lord Thomas of Gresford, who gave us an excellent analytical examination of the past and...
The noble Baroness has long professional experience in this area. How does she think we can move forward, protecting the reputation of people who have been falsely accused? Does she have a personal view on that?
The noble Baroness has long professional experience in this area. How does she think we can move forward, protecting the reputation of people who have been falsely accused? Does she have a personal view on that?
To ask Her Majesty's Government whether any estimate had been made of the cost of any review of Operation Conifer.
To ask Her Majesty's Government whether any estimate had been made of the cost of any review of Operation Conifer.
Estimates of cost were not made, as Government has concluded that there are no grounds to justify review or intervention with regards to Operation Conifer.
To ask Her Majesty's Government whether they intend to commission an assessment of the cost of a review of Operation Conifer.
To ask Her Majesty's Government whether they intend to commission an assessment of the cost of a review of Operation Conifer.
Estimates of cost were not made, as Government has concluded that there are no grounds to justify review or intervention with regards to Operation Conifer.
To ask Her Majesty's Government whether they have considered commissioning a review of Operation Conifer.
To ask Her Majesty's Government whether they have considered commissioning a review of Operation Conifer.
Estimates of cost were not made, as Government has concluded that there are no grounds to justify review or intervention with regards to Operation Conifer.
My Lords, I am not a lawyer, just a mere mortal who can smell an injustice a mile off. The case of Sir Edward Heath, a case that I have raised on a number of occasions over the past few years, is riddled with injustice. The Wiltshire police and crime...
My Lords, I am not a lawyer, just a mere mortal who can smell an injustice a mile off. The case of Sir Edward Heath, a case that I have raised on a number of occasions over the past few years, is riddled with injustice. The Wiltshire police and crime...
My Lords—
My Lords—
To ask the Chairman of Committees whether he will publish the remit for the Panache review of catering services in the House of Lords.[HL4656]
To ask the Chairman of Committees whether he will publish the remit for the Panache review of catering services in the House of Lords.[HL4656]
In 2009, the House of Lords Administration released an invitation to tender for the provision of a review of the catering services in the House. The invitation to tender had the following criteria for the review:
âThe Millbank refurbishment project is an important watershed and provides an opportunity for the House of Lords Management Board and Refreshment Committee to evaluate the current service provided by the RD [Refreshment Department] and the future impact and options for the new Millbank catering provision. The purpose of this report is to assist the RD management, Refreshment Committee and the Management Board Sub-Group on RD Profitability to scrutinise and manage the costs of the RD and the possible impact of the Millbank House facility.
The consultants will consider the views of the following stakeholders; Members of the House via the Refreshment Committee, Management Board and the Sub-Group, users of the RD facilities and RD staff.
The review will explore the following areas:
Current services
the capacity and the actual and potential customer base for all existing outlets;
the operational costs of each outlet;
the constraints of staff costs, equipment, location and House sitting times;
the contribution made by, and the challenges of banqueting/functions;
customer perceptions of existing services and the requirement (by some) for changes;
RD Costs and Staffing
cost controls in procurement and staffing;
evaluating the efficient use of staff;
benchmarking against ânormsâ in the hotel and catering industry;
The Millbank Refurbishment and other projects
the advantages and disadvantages of contracting out catering services in Millbank House;
identifying the niche market for the services at Millbank House;
the potential impacts of the M&E project and any review of Terrace facilitiesâ.
The successful bidders for the review were Panache Consultancy, who produced its report in April 2010.
In early 2011, Panache Consultancy was commissioned to undertake a follow-up light touch review of Membersâ catering outlets. The review was commissioned as there had been a change of use in the facilities due to a number of factors since the election of the coalition Government in May 2010, specifically:
the introduction of 117 new Members;
greater take-up of meals in all outlets;
the nature of parliamentary business;
the price increases of 5 January 2011;
the introduction of the new electronic point of sale software;
the House accommodation strategy;
the ongoing construction phase and fit-out planning for Millbank House; and
the catering review being undertaken by the House of Commons Administration Committee.
Panache Consultancy was asked to review its original recommendations in the light of these changes.
Will the Minister give us an assurance that the Government will give the Chope Bill time on the Floor of the House?
Will the Minister give us an assurance that the Government will give the Chope Bill time on the Floor of the House?