My Lords, if all of those MPs knew, what was the board doing? Is not one of the lessons that we learn from this affair that we should stop putting nodding donkeys on boards of trusts if some of them are not competent enough to ask the awkward questions necessary...

My Lords, if all of those MPs knew, what was the board doing? Is not one of the lessons that we learn from this affair that we should stop putting nodding donkeys on boards of trusts if some of them are not competent enough to ask the awkward questions necessary...

My Lords, I want briefly to intervene and make a suggestion. The statement on user involvement states: "““The Commission must publish a statement describing how it proposes to— (a) promote awareness among service users and carers of its functions””." In Committee, I laboured the point regarding my personal experience. I...

My Lords, I want briefly to intervene and make a suggestion. The statement on user involvement states: "““The Commission must publish a statement describing how it proposes to— (a) promote awareness among service users and carers of its functions””." In Committee, I laboured the point regarding my personal experience. I...

My Lords, I want to say a few words on proposed new sub subsection (1)(e) referred to by the noble Baroness, Lady Cumberlege. What I have to say arises out of a conversation I had with a provider. Paragraph (e) says, "““the need to ensure that action by the Commission...

My Lords, I want to say a few words on proposed new sub subsection (1)(e) referred to by the noble Baroness, Lady Cumberlege. What I have to say arises out of a conversation I had with a provider. Paragraph (e) says, "““the need to ensure that action by the Commission...

My Lords, my noble friend did not say that it was not possible. I was seeking to find out whether it could be used as a peg for bringing legal action.

My Lords, my noble friend did not say that it was not possible. I was seeking to find out whether it could be used as a peg for bringing legal action.

My Lords, perhaps the noble Baroness has read something into the amendment that is not quite there. It does not say that the local authority would have one of its employees act as a person handling complaints. It simply says that a matter should be referred to a local authority....

My Lords, perhaps the noble Baroness has read something into the amendment that is not quite there. It does not say that the local authority would have one of its employees act as a person handling complaints. It simply says that a matter should be referred to a local authority....

My Lords, I am grateful to my noble friend and I shall refer her remarks to the colleague with whom I have been discussing these matters. I beg leave to withdraw the amendment. Amendment, by leave, withdrawn. Clause 22 [Notice of proposals]:

My Lords, I am grateful to my noble friend and I shall refer her remarks to the colleague with whom I have been discussing these matters. I beg leave to withdraw the amendment. Amendment, by leave, withdrawn. Clause 22 [Notice of proposals]:

moved Amendment No. 21: 21: Clause 16, page 8, line 16, leave out from ““for”” to end of line 21 and insert ““— (a) the prevention and control of health care associated infections; (b) the safeguarding of individuals (whether receiving health or social care or otherwise) from the risk of...

moved Amendment No. 21: 21: Clause 16, page 8, line 16, leave out from ““for”” to end of line 21 and insert ““— (a) the prevention and control of health care associated infections; (b) the safeguarding of individuals (whether receiving health or social care or otherwise) from the risk of...