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Baroness Royall of Blaisdon
Type
House
Session
Year
Department
Member
Primary member
Answering member
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Royall of Blaisdon, Baroness (32)
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Publisher
My Lords, my noble friend is clearly right that this service could be extended into people's homes and to people who suffer from other conditions. However, I understand that the InterAct Reading Service is a charity. Therefore, it is up to the charity itself to decide the scope of its service.
My Lords, my noble friend is clearly right that this service could be extended into people's homes and to people who suffer from other conditions. However, I understand that the InterAct Reading Service is a charity. Therefore, it is up to the charity itself to decide the scope of its service.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Rendell of Babergh
(Labour)
Type
Oral answers to questions
My Lords, I thank my noble friend for that Answer. Does she agree that the service could be extended into people's homes? A friend of mine has suffered a stroke and she has her children to read to her, but that cannot be so for everyone. Does my noble friend also agree that this service could be extended to patients recovering from eye surgery and allied problems?
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c688
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, I know that the InterAct Reading Service is well regarded by healthcare professionals and has become an example of good practice in its field. I understand that St Thomas's trust in London has undertaken a qualitative evaluation of the service which showed that stroke patients were positive about it. I recently heard Max Stafford-Clark speak about the huge benefits that the service brought him and fellow stroke patients in terms of reading and conversational interaction when he was recovering from a stroke in hospital.
My Lords, I know that the InterAct Reading Service is well regarded by healthcare professionals and has become an example of good practice in its field. I understand that St Thomas's trust in London has undertaken a qualitative evaluation of the service which showed that stroke patients were positive about it. I recently heard Max Stafford-Clark speak about the huge benefits that the service brought him and fellow stroke patients in terms of reading and conversational interaction when he was recovering from a stroke in hospital.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Rendell of Babergh
(Labour)
Type
Oral answers to questions
Whether they propose to support the service provided by the InterAct Reading Service, which supplies professional actors to read to stroke patients in hospital.
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c688
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, as noble Lords may be aware, the Government are conducting a consultation about stroke strategy. We have published a document called A New Ambition for Stroke, which is being discussed up and down the country. Perhaps people could include that document in their discussions with the Government in the context of the new stroke strategy.
My Lords, as noble Lords may be aware, the Government are conducting a consultation about stroke strategy. We have published a document called A New Ambition for Stroke, which is being discussed up and down the country. Perhaps people could include that document in their discussions with the Government in the context of the new stroke strategy.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Patel
(Crossbench)
Type
Oral answers to questions
My Lords, as the Minister recognises that this is a beneficial service, will she do everything possible to encourage all hospitals and hospices to make this service available for patients with stroke? I declare an interest as a council member of the Stroke Association.
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c689
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, I fear that it is, because professional actors are best able to expand on the readings that they give. So I am afraid that in this instance the talents displayed by my noble friend will be wasted.
My Lords, I fear that it is, because professional actors are best able to expand on the readings that they give. So I am afraid that in this instance the talents displayed by my noble friend will be wasted.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Foulkes of Cumnock
(Labour)
Type
Oral answers to questions
My Lords, will my noble friend tell me whether it is only professional actors that they seek?
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c689
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, I entirely agree with the noble Baroness. On the promotion of recognition and awareness, I pay tribute to the work of the Stroke Association, which does such a magnificent job in this area.
My Lords, I entirely agree with the noble Baroness. On the promotion of recognition and awareness, I pay tribute to the work of the Stroke Association, which does such a magnificent job in this area.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Gardner of Parkes
(Conservative)
Type
Oral answers to questions
My Lords, my husband benefited greatly from this service and I therefore commend it. However, does the Minister agree that the best thing to do with strokes is to prevent them? If they are unpreventable, there should at least be early recognition. She can rely on me to remind noble Lords about the FAST formula—the face, arm and speech test. Early recognition would do such a lot to help these patients. However, I support the views of the noble Baroness, Lady Rendell.
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c688-9
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, I think that the Government will be very helpful in supporting the charity. I am not saying that we will do so in financial terms, but I am sure that we wish to support its expansion throughout the country. I know that it strives to work in hospitals up and down the country.
My Lords, I think that the Government will be very helpful in supporting the charity. I am not saying that we will do so in financial terms, but I am sure that we wish to support its expansion throughout the country. I know that it strives to work in hospitals up and down the country.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Addington
(Liberal Democrat)
Type
Oral answers to questions
My Lords, does the Minister agree that, if a charitable service is a success, the Government have a duty at least to encourage it to expand its activity to all parts of the country, as we have actors or people with acting experience in all parts of the country?
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c689
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, that is a very interesting and useful thought, which we should mention to the noble Baroness, Lady Neuberger, whom I understand will be advising the Government on volunteering strategy.
My Lords, that is a very interesting and useful thought, which we should mention to the noble Baroness, Lady Neuberger, whom I understand will be advising the Government on volunteering strategy.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Harrison
(Labour)
Type
Oral answers to questions
My Lords, given the Government’s renewed interest in volunteering, might some of the proposals made by my noble friend Lady Rendell find an appropriate place in their considerations?
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c689
Chamber / Committee
House of Lords chamber
House
House of Lords
Yes, my Lords, I agree. We have made tremendous progress in dealing with stroke but clearly have much further to go, as the Public Accounts Committee and the National Audit Office pointed out. These are the very issues that we shall address in the new strategy, which will be launched at the end of this year.
Yes, my Lords, I agree. We have made tremendous progress in dealing with stroke but clearly have much further to go, as the Public Accounts Committee and the National Audit Office pointed out. These are the very issues that we shall address in the new strategy, which will be launched at the end of this year.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Earl Howe
(Conservative)
Type
Oral answers to questions
My Lords, does the Minister share my concern at the report last year from the Public Accounts Committee in another place that only half of stroke patients receive rehabilitation services that meet their needs in the six months following discharge and that after 12 months the figure falls to 25 per cent? Does the Minister agree that there is quite a long way to go before stroke rehabilitation services are at an acceptable level across the country?
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c690
Chamber / Committee
House of Lords chamber
House
House of Lords
Whether they propose to support the service provided by the InterAct Reading Service, which supplies professional actors to read to stroke patients in hospital.
Whether they propose to support the service provided by the InterAct Reading Service, which supplies professional actors to read to stroke patients in hospital.
Asked by
Baroness Rendell of Babergh
(Labour)
Answered by
Baroness Royall of Blaisdon
(Labour)
Oral questions - Lead
Status
Answered
For answer on
24 July 2007
Answered on
24 July 2007
My Lords, I know that the InterAct Reading Service is well regarded by healthcare professionals and has become an example of good practice in its field. I understand that St Thomas's trust in London has undertaken a qualitative evaluation of the service which showed that stroke patients were positive about it. I recently heard Max Stafford-Clark speak about the huge benefits that the service brought him and fellow stroke patients in terms of reading and conversational interaction when he was recovering from a stroke in hospital.
Subjects
Hospitals; Patients; Reading; Strokes; Actors; InterAct Reading Service
Date
24 July 2007
Reference
694 c688
Chamber / Committee
House of Lords chamber
House
House of Lords
asked Her Majesty's Government:What assessment has been made of the impact of patient charge revenue shortfalls upon primary care trusts' ability to commission National Health Service dentistry to meet local needs.
asked Her Majesty's Government:What assessment has been made of the impact of patient charge revenue shortfalls upon primary care trusts' ability to commission National Health Service dentistry to meet local needs.
Asked by
Lord Colwyn
(Conservative)
Answered by
Baroness Royall of Blaisdon
(Labour)
Type
Written questions
Status
Answered
Answered on
18 July 2007
In making net financial allocations to primary care trusts (PCTs) for National Health Service dental services, it is only possible to make indicative assumptions about the levels of income that will be raised from patient charges in each PCT area. The actual level of charge income will depend on a range of local factors, including the type of dental services commissioned and the relative proportion of treatments given to charge-paying patients and those exempt from charges.
Where the level of patient charge income is below the indicative amount assumed in a PCT's allocation, this does not affect the level of services agreed under existing contracts. The new dental contracts that took effect from April 2006 set out the annual contract value and the corresponding level of services to be provided over the course of each year. PCTs cannot reduce these agreed contract values or service levels because patient charge income is below expected levels.
It is for PCTs to assess local needs for NHS dental services in their area and to develop commissioning plans that reflect these local needs, taking account of the overall resources available.
Subjects
Dental services; Contracts; Finance; Fees and charges; Income; NHS; Patients
Date
18 July 2007
Reference
4798; 694 c29WA
House
House of Lords
My Lords, I am indeed aware of the Macmillan report, and I take this opportunity to pay tribute to the excellent work of Macmillan on behalf of patients with cancer. The NHS will be providing guidance to its staff to ensure that they are aware of the HTCS so that they can make information about it known to patients. We will also be working with the Prescription Pricing Agency to ensure that the leaflets which it is responsible for producing are in doctors’ surgeries and primary care trust facilities so that information is widely available. In addition, it behoves us, as members of society to ensure that our own doctor’s surgery displays information about the HTCS schemes.
My Lords, I am indeed aware of the Macmillan report, and I take this opportunity to pay tribute to the excellent work of Macmillan on behalf of patients with cancer. The NHS will be providing guidance to its staff to ensure that they are aware of the HTCS so that they can make information about it known to patients. We will also be working with the Prescription Pricing Agency to ensure that the leaflets which it is responsible for producing are in doctors’ surgeries and primary care trust facilities so that information is widely available. In addition, it behoves us, as members of society to ensure that our own doctor’s surgery displays information about the HTCS schemes.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Earl Howe
(Conservative)
Type
Oral answers to questions
My Lords, I thank the Minister for that reply. She will be aware of last year’s report by Macmillan Cancer Support which found that two-thirds of cancer patients who pay travel costs do not know about the current hospital travel costs scheme. Only 4 per cent of cancer patients actually receive financial help, and only one in five hospitals follow the current guidance. Given that, can the Minister be a bit more specific about the mechanisms being considered by the department to encourage compliance with the new guidance when it is published, so that awareness and take-up of the scheme by patients on low income is significantly improved?
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1499
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, a recent consultation highlighted the need to raise levels of awareness and take-up of the hospital travel costs scheme—HTCS. To do this we will revise and relaunch guidance to the NHS, setting out its responsibilities for promoting the scheme locally to eligible patients. We will update and improve the HTCS information and claim forms to reflect changes to the scheme. We will also include information on HTCS on both the Department of Health and NHS websites.
My Lords, a recent consultation highlighted the need to raise levels of awareness and take-up of the hospital travel costs scheme—HTCS. To do this we will revise and relaunch guidance to the NHS, setting out its responsibilities for promoting the scheme locally to eligible patients. We will update and improve the HTCS information and claim forms to reflect changes to the scheme. We will also include information on HTCS on both the Department of Health and NHS websites.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Earl Howe
(Conservative)
Type
Oral answers to questions
What steps they will take to improve awareness and take-up of the new hospital travel costs scheme when it is launched later in the year.
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1499
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, we are not at present reviewing the income level, though I take on board the noble Baroness’s observation that it is very low. We want to ensure that PCTs and local authorities look at innovative ways of providing transport, as the noble Baroness said. We also welcome the assistance with hospital transport schemes that we receive from volunteers.
My Lords, we are not at present reviewing the income level, though I take on board the noble Baroness’s observation that it is very low. We want to ensure that PCTs and local authorities look at innovative ways of providing transport, as the noble Baroness said. We also welcome the assistance with hospital transport schemes that we receive from volunteers.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Gardner of Parkes
(Conservative)
Type
Oral answers to questions
My Lords, has any thought been given to reviewing the income level? I understand that an income of only £7,500, or thereabouts, qualifies you for this help, which I am sure the Minister will agree is a very low figure. Are the Government giving thought also to other schemes whereby transport will be provided for patients? In some areas, being able to share a minibus might be a help for patients requiring transport of this kind.
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1501
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, I am sure that more treatment will be provided in polyclinics following the report of my soon-to-be noble friend. We are extending eligibility for travel schemes to include people who are referred by a healthcare professional for treatment in a primary care setting. That is what we are doing, and new regulations will be laid in October.
My Lords, I am sure that more treatment will be provided in polyclinics following the report of my soon-to-be noble friend. We are extending eligibility for travel schemes to include people who are referred by a healthcare professional for treatment in a primary care setting. That is what we are doing, and new regulations will be laid in October.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Walton of Detchant
(Crossbench)
Type
Oral answers to questions
My Lords, if the Government decide to pursue the programme for the reconfiguration of London hospital services, as proposed by Sir Ara Darzi, who is soon to become Lord Darzi, may we take it that more individuals will be receiving outpatient treatment in the proposed polyclinics? Will this scheme, which is at present confined to hospitals, be applied to individuals receiving treatment in those new institutions?
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1500
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, as part of the current review of the scheme, we are going to strengthen guidance around the current payment options to ensure that advance payments may be made available where needed. We are also going to try to ensure that in accident and emergency departments, for example, there is provision to ensure that people can be reimbursed when they come in to hospital, as and when needed.
My Lords, as part of the current review of the scheme, we are going to strengthen guidance around the current payment options to ensure that advance payments may be made available where needed. We are also going to try to ensure that in accident and emergency departments, for example, there is provision to ensure that people can be reimbursed when they come in to hospital, as and when needed.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Neuberger
(Liberal Democrat)
Type
Oral answers to questions
My Lords, the Minister will be well aware that one of the problems with the system is that a lot of very poor people are having great difficulty getting their money back because there are considerable delays. Can she tell the House what arrangements are being made to have payment-in-advance and payment-on-the-day options once the new system comes into force?
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1500
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, my noble friend is right. We should perhaps be doing more to ensure that there is better take-up of all benefits. I take on board what he said about siting offices more conveniently. Perhaps what I should have said in the Answer to the noble Earl is that as a result of a report being drawn up on Our Health, Our Care, Our Say, we will have a communication campaign to ensure that there is more take-up of hospital travel costs benefit. We are also issuing guidance to NHS staff and stakeholders in September.
My Lords, my noble friend is right. We should perhaps be doing more to ensure that there is better take-up of all benefits. I take on board what he said about siting offices more conveniently. Perhaps what I should have said in the Answer to the noble Earl is that as a result of a report being drawn up on Our Health, Our Care, Our Say, we will have a communication campaign to ensure that there is more take-up of hospital travel costs benefit. We are also issuing guidance to NHS staff and stakeholders in September.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Ashley of Stoke
(Labour)
Type
Oral answers to questions
My Lords, does my noble friend agree that the Government could and should do much more to improve the take-up of all benefits? Vast numbers of people are going without benefits to which they are entitled simply because they are unaware of them. The Government can resolve that by a major campaign. Surely the best way of dealing with hospital travel costs benefit is to site cash offices more conveniently and signpost them properly. If that were done, it would solve the problem quite easily.
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1499-500
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, cross-border issues are extremely important for those people who live on the borders. Ongoing consultation with the Administrations in Wales and Scotland is taking place.
My Lords, cross-border issues are extremely important for those people who live on the borders. Ongoing consultation with the Administrations in Wales and Scotland is taking place.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Lord Roberts of Llandudno
(Liberal Democrat)
Type
Oral answers to questions
My Lords, what consultation on cross-border situations—for example, where children from north Wales go to Alder Hey hospital or Walton in Liverpool—has taken place with the Scottish Parliament and the Welsh Assembly to make sure that the scheme benefits those patients as well as patients in England?
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1501
Chamber / Committee
House of Lords chamber
House
House of Lords
My Lords, the noble Baroness is right about the special needs of rural areas. More emphasis on local area agreements and local government working more directly with the NHS will enable us to ensure that there is better transport provision for people to get to their primary care trust facilities or to hospital.
My Lords, the noble Baroness is right about the special needs of rural areas. More emphasis on local area agreements and local government working more directly with the NHS will enable us to ensure that there is better transport provision for people to get to their primary care trust facilities or to hospital.
Answered by
Baroness Royall of Blaisdon
(Labour)
Asked by
Baroness Masham of Ilton
(Crossbench)
Type
Oral answers to questions
My Lords, is the Minister aware that long-distance travel by low-income families is more difficult in rural areas where there is a lot of deprivation? Does she agree that when people are on chemotherapy they can feel ill and sick and need good communication with their surgeries?
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1500
Chamber / Committee
House of Lords chamber
House
House of Lords
What steps they will take to improve awareness and take-up of the new hospital travel costs scheme when it is launched later in the year.
What steps they will take to improve awareness and take-up of the new hospital travel costs scheme when it is launched later in the year.
Asked by
Earl Howe
(Conservative)
Answered by
Baroness Royall of Blaisdon
(Labour)
Oral questions - Lead
Status
Answered
For answer on
12 July 2007
Answered on
12 July 2007
My Lords, a recent consultation highlighted the need to raise levels of awareness and take-up of the hospital travel costs scheme—HTCS. To do this we will revise and relaunch guidance to the NHS, setting out its responsibilities for promoting the scheme locally to eligible patients. We will update and improve the HTCS information and claim forms to reflect changes to the scheme. We will also include information on HTCS on both the Department of Health and NHS websites.
Subjects
Costs; Hospitals; NHS; Patients; Publicity; Travel
Date
12 July 2007
Reference
693 c1499
Chamber / Committee
House of Lords chamber
House
House of Lords
asked Her Majesty's Government:What measures acute service providers can take to address the needs of older people with delirium.
asked Her Majesty's Government:What measures acute service providers can take to address the needs of older people with delirium.
Asked by
Baroness Greengross
(Crossbench)
Answered by
Baroness Royall of Blaisdon
(Labour)
Type
Written questions
Status
Answered
Answered on
11 July 2007
The Government recognise that delirium and confusion is a common problem for older people entering hospital, and many of these patients are older people with complex needs.
The Royal College of Physicians has recently produced guidelines called The Prevention, Diagnosis and Management of Delirium in Older People to improve delirium management in acute settings.
Work is in hand to publish an urgent and emergency care framework, which will draw attention to the importance of managing the needs of older people with confusion and delirium.
Subjects
Hospitals; Patients; Older people
Date
11 July 2007
Reference
4668; 693 c229-30WA
House
House of Lords