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To ask the Secretary of State for Health, if he will make a statement on the resourcing of the complaints handling function of the Healthcare Commission.

Asked by

Mark Todd (Labour)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

24 March 2005

Reference

432 c1056W;432 c1057W; 223042

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, what the recognised complaints procedure is for NHS patients treated by private treatment centres; whether his Department has received complaints about the standard of treatment provided to NHS patients by Netcare treatment centres.

Asked by

Tim Loughton (Conservative)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

18 November 2004

Reference

426 c1954W;426 c1959W; 197954;197957

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, how many people are employed in information technology within the NHS, broken down by trust; how many people are employed in risk management within the NHS; how many people are employed within equipment purchasing within the NHS; how many people are employed...

Asked by

Lord Grayling (Conservative)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

8 September 2003

Reference

410 c227-8W; 127649;127651;127652;127654

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, how many operations have been carried out in France under the NHS overseas treatment scheme; what the medical outcomes were; what proportion of operations resulted in medical complaints; and what the cost was of each category of operation. (Holding answer 22 May...

Asked by

Julian Brazier (Conservative)

Answering body

Department of Health

Type

Written questions

Status

Answered

Tabled on

15 May 2003

For answer on

9 June 2003

Answered on

9 June 2003

Mr. Brazier: To ask the Secretary of State for Health how many operations have been carried out in France under the NHS overseas treatment scheme; what the medical outcomes were; what proportion of operations resulted in medical complaints; and what the cost was of each category of operation. [114683] Mr. Hutton :[holding answer 22 May 2003]: Since the pilot, a total of 245 orthopaedic patients have been treated in France as part of the overseas treatment programme. The process of post-operative assessment begins with a post-operative clinic held in the United Kingdom by the overseas consultant surgeon. These are usually held four to 12 weeks following surgery. It would not possible, therefore, to provide a complete record of clinical outcomes, as some post-operative clinics have not yet taken place. The Department of Health does not routinely collect information about the post-operative complication rates arising after surgery for patients treated abroad. In the future, all orthopaedic patients treated overseas will have the required information added to the recently established national joint registry. National Health Service organisations may collect and analyse this kind of information, among other indicators of quality, as part of their local clinical governance arrangements designed to assure and continuously improve the quality of care for all NHS patients. The NHS is responsible for ensuring that NHS patients receive high clinical standards of care wherever they are treated. A procurement process identifying spare capacity abroad is currently active, so the costs of specific procedures abroad are commercially sensitive. However, prices are comparable to spot purchasing in the UK private sector.

Date

9 June 2003

Reference

114683; 406 c692W

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, what recourse a general practitioner has who wishes to complain about unacceptable behaviour of (a) a patient and (b) an associate acting on the patient's behalf.

Asked by

Brian Iddon (Labour)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

8 May 2003

Reference

109995; 404 c867W;404 c865W

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, if he will introduce a right of appeal for a patient against a decision made by an internal NHS inquiry following a complaint against a medical practitioner; and if he will make a statement.

Asked by

Kerry Pollard (Labour)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

14 February 2002

Reference

34142; 380 c674W;380 c675-6W

House

House of Commons

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