Written question asked by Lord Moynihan (Conservative) on Tuesday, 24 March 2020, in the House of Lords. It was due for an answer on Tuesday, 7 April 2020. It was answered by Lord Callanan (Conservative) on Monday, 6 April 2020 on behalf of the Department for Business, Energy and Industrial Strategy.
Travel Agents: Coronavirus
- Question
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To ask Her Majesty's Government what steps they are taking to ensure action is taken against travel agents who fail to honour contractual commitments regarding the cancellation of travel and holiday arrangements; and whether they are considering any support for consumers affected by any such failures.
- Answer
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Under consumer law consumers are entitled to a refund within 14 days, depending on the nature of the contract in place. Many businesses are also offering consumers vouchers or alternative dates, which consumers are able to choose should they wish. The Government is engaging with the package travel sector and consumer advocacy bodies to assess the impact of cancellations made in light of the covid-19 outbreak.
Secondary information
- Type
- Written question
- Reference
- HL2880
- Session
- 2019-21
- Subjects
- Repayments Tourism Travel agents Coronavirus
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2020-04-06 13:13:48 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/lords/2019-21/HL2880
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/lords/2019-21/HL2880
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/lords/2019-21/HL2880