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Written question asked by Adrian Flook (Conservative) on Wednesday, 13 November 2002, in the House of Commons. It was due for an answer on Thursday, 21 November 2002. It was answered by David Lammy (Labour) on Thursday, 21 November 2002 on behalf of the Department of Health.


Dept of Health

Question
To ask the Secretary of State for Health, what is the time taken to issue pre-payment certificates for NHS prescription charges is; and if he will make a statement; when the issuing of pre-payment certificates for NHS prescription charges was centralised in Newcastle-upon-Tyne; what estimate he has made of when the issuing of pre-payment certificates for prescription charges will meet the contract delivery target; and what that target is; for what reason the telephone number for enquiries about slow processing of pre-payment certificates now centralised in Newcastle-upon-Tyne was not included in the information sent to existing users; where the call centre that handles enquiries about delays in processing pre-payment certificates for prescription charges is physically based.

Secondary information

Type
Written question
Reference
394 c245-6W;394 c243-4W; 80608;80609;80610;80611;80612
Session
2002-03
Subjects
Administrative delays Fees and charges Newcastle upon Tyne Nottingham Prescriptions Standards Telephone services Information services Pre-payment Prescription Pricing Authority
Link
View this Written question on www.publications.parliament.uk